Return Policy

We want you to be completely satisfied with your purchase. If you're not fully happy, our refund process is straightforward and hassle-free.

Returns

You may return your purchase within 14 days of receiving your item.

To qualify for a refund:

• The item must be in original condition.
• The item must show no signs of use, washing, or alterations.

There is no restocking fee for returns.

To initiate a return, please contact our customer service team at sales@garagefloortilesuk.co.uk. We will provide you with a return form and the return address.

Damaged Items

If your order arrives damaged:

• Take clear photos of the item and packaging within 24 hours of delivery.
• Email the photos with your order number to sales@garagefloortilesuk.co.uk.

Our team will assess the issue and provide a suitable solution.
Please note: Claims made after 24 hours may not be eligible for resolution.

Refund Processing

Once we receive and inspect your returned item, we will notify you by email about the status of your return.

If approved, your refund will be processed to the original payment method within 5 business days.

If your refund appears delayed:

1. Contact your bank or payment provider.
2. If the issue remains, email us at sales@garagefloortilesuk.co.uk.

Contact Us

If you have any questions regarding your return or refund, feel free to contact us:

📧 Email: sales@garagefloortilesuk.co.uk
📞 Phone: +44 1282 270214